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Privacy Policy - form Send reporting of suspected adverse reaction

in accordance with art. 13 of UE REGULATION 679/2016 (GDPR)

PRODECO PHARMA S.R.L. UNIPERSONALE (di seguito Prodeco) informs you about the processing of your personal data, collected through this form.

Finalità del trattamento e base giuridica

The data collected through this form will be used for the following purposes:

  • follow up on your request of reporting relating to an adverse reaction following the use of one of our products;
  • provide health consultancy aimed at solving the problem.

Types of data collected

Through the form Prodeco collects exclusively personal data of common nature (identification, contact, or preference data ), but through the free field “Do you have specific needs about nutrition? Which one?” the user could freely send also data belonging to particular categories, for example related to the state of health. These data will be processed exclusively by Professional Doctors bound by a duty of confidentiality.

Methods of Processing

The personal data collected will be processed mainly with company computer systems in accordance with the security measures provided for in Article 32 of the GDPR. The personal data may be collected through mail accounts assigned to employees specifically authorised for the processing in accordance with Art. 29 of the GDPR.

Communication of Data

Personal data may be communicated to:

  • Health authorities;
  • Companies that deal with the assistance and maintenance of the website’s database.

The categories of parties listed above have been appointed as data processors pursuant to Art. 28 of GDPR.

Data retention period

Your data will be stored according to the following logics:

  •  for the period imposed by the provisions in civil and fiscal matters

Rights of the data subject

You have the right to obtain from us the erasure (Right to be Forgotten), the limitation, the update, the correction, the portability, opposition to the processing as provided for in the articles 15, 16, 17, 18, 19, 20, 21, 22 of the GDPR. In accordance with Art. 77 of the GDPR, the interested may submit reports or complaints  by contacting the Data Protection Authority located at Piazza Venezia, 11 - 00186 ROMA mail: urp@gpdp.it.

For the exercise of your rights, you can send a communication to the address below, an e-mail to box@prodecopharma.com.

Data controller

Data Controller is Prodeco Pharma S.r.l. Unipersonale with its registered address at Via Toniolo, 25/1  - 31033 Castelfranco Veneto (TV).